IT Consultants

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We serve our clients as being their one stop shop for IT support and services. Our consultants will be available for small and medium size organizations IT support and decision making needs. We work with executive leadership teams to make sound information technology decisions as the organization grows. Our services include:

• Provide an ongoing Technology Assessment, Road-map and Strategy based on the business goals and objectives

• Analyze the technology currently use for design, development and administration for efficiency and accuracy

• Suggest hardware and software upgrades as appropriate to improve operations, consistency and budgetary success

• Prepare cost-benefit analyses for every change in IT workflow to discover how to reduce costs

• Negotiate contracts with vendors and service providers for installing new technology and training employees on its use

We offer our clients Enterprise Architecture and Infrastructure Support services to manage their Information Technology environment. Businesses that need IT support should have a knowledgeable and reliable source to manage their IT services. We are here to support so your organization can fulfill its mission. Services include:

•  Design a wide area connectivity network infrastructure with an emphasis on filling remote access needs 

• Plan and build out an IT business continuity plan

• Set-up and install domain, email and website services using our platform. Click here for more details.

• Set-up and maintain cloud based services such as Office 365 and Google Cloud

• Provide ongoing IT support and issue resolution for employees

• Unite IT with other departments across common goals, policies, procedures and outlooks 

Monitoring your Information Technology Infrastructure is important to us. We believe in the value of protecting the information and customers our clients serve. We offer:

• Monitoring the organization’s computer networks and systems to identify any violations and security breaches that need to be resolved.

• Regular testing to simulate attacks so they can identify areas where the company is vulnerable and ways in which its systems might be exploited by hackers and viruses.

•  Installing and utilizing software, such as firewalls and data encryption programs, to help protect the company’s data and sensitive information.

• Develop processes and regulations to ensure the company’s systems stay as safe as possible, in addition to developing security standards for all employees to adhere to. 

 While you rest we will monitor all IT environments for added security. Check out our Cyber Security Check services.

With a staff using multiple devices to stay connected we support businesses in managing their mobile devices, workstations, laptops, software licenses, etc. Our asset management services enables each of our clients to maintain financial responsibility and accountability of the assets they own.  Services include:

• Responsible for the daily and long-term strategic management of software and technology-related hardware within the organization 

• Planning, monitoring, and recording software license and/or hardware assets to ensure compliance with vendor contracts

• Develop and implement procedures for tracking company assets to oversee quality control throughout their life-cycles 

Our user experience researchers are equipped to perform quantitative and qualitative analysis for any software product. We capture results based on a variety of methods, focus groups, interviews, surveys, usability testing etc. 

We analyze and design products based on user experience using a Behavioral Driven Development (BDD) approach.  Also, our deep empathy with users and customers is capture through the essences of our wireframing and user experience design services. 

Our automated test engineers develops an automation test strategy and plan to perform the tests. In addition, our engineers identifies and selects the automation test cases to test the applications functions. Our test engineers support using an Acceptance Test or Test Driven Development (ATDD or TDD) approaches.

We offer Agile Project Management services for both Agile SCRUM and SAFe frameworks. Our Scrum Masters have the technology background and understand to empower any Agile development team.

Episteme is in the first phase of our free version. We have created over 1 million user story templates from scratch using our proprietary algorithm. Search, filter, and download our free versions. These user stories can be used to facilitate requests for proposal development, responses to RFPs, release planning and/or design sessions.  Learn More.

Our experts work through analyzing and documenting the current business process with end-users and stakeholders to reveal pain points and immediate areas of improvement. We turn pain points into solutions to benefit the organization's strategic plan and future growth.